79 lines
3.9 KiB
Django/Jinja
79 lines
3.9 KiB
Django/Jinja
<div id="help_modal" class="modal modal-fixed-footer">
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<div class="modal-content">
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<h4>Get Help</h4>
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<p class="detail-node">Maybe this add-on isn't working or you just don't know what to do. You can resolve almost any
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issue by following these steps:</p>
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<ul class="browser-default">
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<li>
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<h6>Check the FAQ</h6>
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First check out the <a href="https://github.com/sabeechen/hassio-google-drive-backup#faq" target="_blank"
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rel="noreferrer">add-on FAQ</a>. Reading documentation is boring,
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it's true, but the developer spent a lot of time trying to make them easy to read and follow. If you're lucky,
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your question is already answered there.
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</li>
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<li>
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<h6>Check the Forum</h6>
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Next, try checking the
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<a href="https://community.home-assistant.io/t/add-on-home-assistant-google-drive-backup/" target="_blank"
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rel="noreferrer">add-on announcement forum post.</a>
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Your question might already be there, and if not it's a good place to ask. If the developer can't answer your
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question, it might be that another user can help.
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</li>
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<li>
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<h6>Check the Logs</h6>
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This add-on makes its <a target="_blank" href="log?format=view">debug logs</a>
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available. They're pretty cryptic but might give you some context for what's going wrong. Sometimes, an error
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only shows up in the Home Assistant supervisor logs, which you
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can get to from within Home Assistant by clicking "Supervisor" > "System" > "System Logs" > "Refresh".
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</li>
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<li>
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<h6>Restart Everything</h6>
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Restart the add-on. Restart Home Assistant. Reinstall the add-on. Technology loves to be restarted, it's amazing
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how many problems it can solve.
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</li>
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<li>
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<h6>File an Issue</h6>
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If you don't want to ask something in front of the angry mobs on the internet, you can file an issue on the
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project GitHub <a onclick="bugReport()">Issue Tracker</a>, just
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click "new issue". The developer gets an email if make one of those, which he promises to try and help with. No
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question is stupid.
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</li>
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<li>
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<h6>Reach out Directly</h6>
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I put my name on this and I want it to work well for you. You can email me at
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<a href="mailto:stephen@beechens.com">stephen@beechens.com</a>
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</li>
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</ul>
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<p>Maybe what you're dealing with is of a more, <i>general</i> nature? Home Assistant has a lot of rough edges, but
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really anything can be frustrating.</p>
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<ul class="browser-default">
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<li>
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<h6>Take care of yourself</h6>
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Make sure you've had enough water to drink today. If you love coffee, it might be time to put on a new pot. If
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its late at night, now might be the time to hit the sack.
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Everything is more difficult when you're not at your best.
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</li>
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<li>
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<h6>Get a fresh perspective</h6>
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Take a walk, seriously. Sometimes the mind gets so fixated on a problem that it can't think around it anymore.
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<a href="https://en.wikipedia.org/wiki/Rubber_duck_debugging" target="_blank" rel="noreferrer">Explain your
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problem to a duck</a>
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and you might see the solution was obvious.
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</li>
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<li>
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<h6>Be realistic</h6>
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In a week you're unlikely to even remember this moment. Next year, you're going to be a different person, with a
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different mind. If you have the spare time to get
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frustrated at how your home automation system stores its backups, then whatever you've got going on in this
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moment is probably small potatoes. You've always been the one to
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decide how you react.
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</li>
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</ul>
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</div>
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<div class="modal-footer">
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<a href="#!" class="modal-close btn-flat"><i class="material-icons">check</i>That Helps</a>
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<a href="#!" class="modal-close btn-flat"><i class="material-icons">close</i>Never mind</a>
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</div>
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</div>
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